Showpass is a ticketing and event management software company based in Calgary, AB. We have worked with over 800 Organizers to support more than 25,000 events in various industries across North America. Every year, our platform processes millions of tickets and our systems are built to handle some of the largest on-sale and throughput demands from the largest ticket companies on the planet.

We empower venue and event organizers to create a rich, connected experience for customers through next-generation technology by combining cutting-edge software and hardware for seamless on- and offline sales, while delivering event management tools on the same integrated platform.

As official partners of Facebook and Google for increased online presence and Square for easy on-site sales, Showpass helps guests have the best event experience possible; no matter where they are.

We also happen to be powered by a very talented team fostering innovation, creativity and disruption. These pillars support the Showpass culture which is built on a love for events. That’s what makes us the fastest growing ticketing company in Canada.

THE ROLE: Account Executive / Sales Representative

THE RESPONSIBILITIES:

  • Pitch and sell the Showpass platform to prospective clients
  • Work with various venues, leagues, event organizers and promoters to educate them on the various aspects of the Showpass platform
  • Client account management including: training and providing demos on how to use the system, ensuring set up and on-sales run smoothly, responding to client requests and questions in a timely manner, building lasting positive relationships with clients and their representatives
  • Network and build effective relationships with others in the ticketing and events industry
  • Attend conferences and trade shows related to ticketing and events
  • Generate leads and update the sales pipeline
  • Reach out to leads through cold calling
  • Monitor and maximize client lifetime value strategies
  • Update the Customer Relationship Management System (CRM) with all required information ensuring that the platform works seamlessly across all departments
  • Suggest and implement creative ideas for client, prospects and customer engagement

THE QUALIFICATIONS:

  • Post-secondary education would be an asset
  • Minimum 2-4 years' experience in a business development/account executive/sales role
  • CRM experience (preferably Salesforce) is extremely valuable
  • Strong background in customer acquisition, re-engagement and retention strategies would be an asset
  • Established network of key individuals to support with growth efforts
  • Experience in a start-up environment would be an asset
  • Experience with and comfortable cold calling leads
  • Experience giving detailed presentations and demos to an audience
  • Must be available on evenings and weekends
  • Strong time management skills and ability to handle competing requests
  • Energetic and approachable with a positive attitude
  • Ability to maintain a calm and friendly attitude when dealing with clients and/or customers
  • Ability to learn new software systems quickly
  • Strong organizational and process-oriented skills

THE PERKS:

  • Competitive compensation, including a stock option plan, fitness, transportation and cell phone allowances
  • Unlimited vacation policy
  • In-house chef
  • Fully stocked snack bar
  • Dog-friendly office
  • Free parking

NOTE: We will only contact qualified candidates of interest